Frequently Asked Questions

Your questions answered - enhancing your eCW experience.

Remote & Onsite Consulting Available Nationwide

Yes, we provide remote and onsite consulting services to streamline your practice's workflows.

Flexible Remote & Onsite Consulting Tailored to Your Practice

Do you train staff?

Absolutely! We offer comprehensive training sessions for your staff to maximize their use of eClinicalWorks and enhance overall efficiency.

Can you optimize existing workflows?

Yes, we specialize in optimizing existing workflows to reduce claim denials and improve patient engagement for medical practices.

New to eCW and feeling lost after training?

Don't worry, you're not alone. We offer open availability for booking with a specialist that will you guide you through whatever workflow you are struggling with. Whether you just need an hour or weekly sessions, we are here to help. 

Do you help with insurance denials?

Yes, we assist in addressing and preventing insurance claim denials, ensuring smoother revenue cycles for your practice.

Do you provide Revenue Cycle Management Services?

Yes, we offer  a full assessment of your currently revenue cycle as well as AR Cleanup, Denial Management, Claims Follow-Up, Payment Posting, Insurance Verification, Patient Collections. Please reach out to learn more.